Terms of Conditions

Terms and Conditions

Effective Date: 19-01-2025

Welcome to Swastic Engineering Company! These Terms and Conditions govern your use of our website, products, and services. By accessing or using our website and services, you agree to abide by these terms. Please read them carefully before proceeding.

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1. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our website or services.

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2. Use of the Website

• You must be at least 18 years old to use our website or place orders.
• You agree to use the website only for lawful purposes and in compliance with all applicable laws and regulations.
• Unauthorized use of this website may result in a claim for damages or criminal offense under applicable laws.

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3. Products and Services

• Product Information: We strive to ensure that all product descriptions, specifications, and pricing on our website are accurate and up to date. However, errors may occur, and we reserve the right to correct them without prior notice.
• Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
• Customization: If you require any product customization, it must be discussed and approved prior to placing your order.

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4. Orders and Payments

• Placing Orders: Orders can be placed via our website, email, or phone.
• Pricing: All prices are listed in Indian Rupees (INR) and are subject to applicable taxes.
• Payment Methods: We accept payments through bank transfers, UPI, or other approved methods. Payments must be completed before the order is processed.
• Cancellation: Orders can be canceled only before the manufacturing or shipment process begins. Cancellation requests must be submitted in writing via email.

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5. Shipping and Delivery

• Shipping: We deliver products across India and to select international locations. Shipping charges and delivery timelines depend on the destination.
• Delays: Swastic Engineering Company is not responsible for delays caused by unforeseen circumstances such as strikes, natural disasters, or logistics issues.
• Inspection: Customers are advised to inspect products upon delivery and report any damages or defects within 7 days of receipt.

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6. Warranty and Repairs

• Product Warranty: All products come with a standard warranty, details of which are provided at the time of purchase.
• Repairs and Spares: Spare parts are available for the lifetime of the machine. Repairs and maintenance services can be availed by contacting us.
• Exclusions: The warranty does not cover damages caused by misuse, negligence, or unauthorized modifications.

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7. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the intellectual property of Swastic Engineering Company. You may not reproduce, distribute, or use any content without prior written consent.

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8. Limitation of Liability

Swastic Engineering Company is not liable for:

• Any direct, indirect, or consequential damages arising from the use or inability to use our website, products, or services.
• Errors, omissions, or inaccuracies in the content provided on this website.

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9. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

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10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be subject to the jurisdiction of the courts in Ajmer, Rajasthan.

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11. Changes to Terms

We reserve the right to update these Terms and Conditions at any time without prior notice. Changes will be posted on this page with the updated effective date. Continued use of the website after changes constitutes your acceptance of the revised terms.

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12. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Swastic Engineering Company
G1-134, RIICO New Makhupura Ind. Area, Ajmer (Rajasthan) 305002, India
Phone: +91-96369-32301, +91-98290-73762
Email: sawasticeng.001@gmail.com